Archive | October, 2019

New LCCP rules on ADR and customer interactions come into force today

As we have previously reported, two changes to the Gambling Commission’s Licence Conditions and Codes of Practice have come into force today, namely: changes to provisions relating to alternative resolution providers (ADR) – in relation to which an up to date list of approved ADR providers can be found on the Commission’s website here – and […]

See you at SiGMA – all the more important since the UKGC CEO’s speech in Malta yesterday

The agenda in the highly topical and very well-attended Safeguarding Standards conference (that we co-hosted with Valletta-based boutique law firm City Legal in Malta earlier this month) was dominated by the same gambling sector issues – AML, affordability, social responsibility/customer interactions, responsible gambling – that featured in yesterday’s ARQ Gaming Compliance Forum in Malta. The keynote speaker at yesterday’s conference was Neil McArthur, CEO […]

Updated guidance: gaming machine ‘availability for use’ in AGC & bingo premises

The Gambling Commission has updated its ‘Available for use’ guidance (that can be downloaded below) to make it clear that, for the purpose of calculating the category B gaming machine entitlement in gambling premises, gaming machines should only be counted if they can be played simultaneously by different players without physical hindrance. In so doing, it warns […]

David Clifton to speak in forthcoming GamblingCompliance “Responsible VIP Management” webinar

This year – on 12 November 2019 at 2pm GMT – GamblingCompliance will be supporting Responsible Gambling Week 2019 by hosting a webinar entitled “How can gambling operators responsibly manage VIPs?”, that will address the developing political and regulatory approaches to VIP gambling, and examine how operators can responsibly manage their high value players. This is a highly topical issue given that, to quote GamblingCompliance’s own words: “VIPs […]

GamStop animation published on YouTube

To help raise awareness of the service it provides, GamStop – the UK’s online gambling self-exclusion scheme – has produced an animation that you can access on YouTube here. More information about GamStop can be found on its website. You can also access via the links below our previous website postings on the subject of GamStop: GamStop advance registration is […]

Children’s Commissioner calls for loot boxes to be classified as gambling

Coinciding with publication of a report into online gaming entitled “Gaming the system” (that can be downloaded below), the Children’s Commissioner for England, Anne Longfield, has today called for (a) changes to gambling legislation so that ‘loot boxes’ are classified as gambling and (b) games distributed online to become subject to a legally enforceable age-rating system, as is the […]

The marketers’ perspective on marketing and safer gambling

The Gambling Commission has reported on its website on a further co-creation workshop, this time focusing on “challenges and opportunities in marketing and safer gambling”. It cites as the background to this workshop the rise in complaints about the sheer volume of gambling adverts during the 2018 football World Cup, with particular reference to “the amount of […]

Thanks to all involved in last week’s “Safeguarding Standards” conference

We send our very sincere thanks to: Antonio Depasquale and Emma Grech and all at City Legal in Valletta for co-hosting with us the well-attended “Safeguarding Standards – A cross-country snapshot” conference on 17 October 2019: The management of the Dragonara Casino in Malta for very kindly providing us with an excellent conference venue within their very impressive casino […]

Faster action required by pub industry to prevent under-18 machine gaming

The Gambling Commission has today called for the UK’s pub industry to take faster action to prevent under-18 year olds accessing gaming machines in pubs. Its call comes almost most a year after it highlighted failures to stop children playing on 18+ pub gaming machines. It also follows shortly after the British Beer and Pub Association and UKHospitality […]