We regularly write articles for industry and legal journals & magazines, including commentaries for Online Gambling Lawyer & iGaming Business, a monthly “Licensing Expert” piece for SBC News and a fortnightly page for Pub & Bar and, with their permission, are reproducing them on our website, together with our own news items and reports on topical issues affecting the leisure and gambling industries.

Handle With Care

Well deserved or not, the British have a reputation for complaining. In his most recent article for iGaming Business entitled “Handle with care” (that can be downloaded below), David Clifton explains how the Gambling Commission says its B2C licence holders should deal with customer grievances now that its new complaints and disputes requirements and guidance have come into force […]

Concerned about under-age pub machine play?

David Clifton’s news item for pubandbar.com entitled “Concerned about underage pub machine play?” (that you can download below) comments on the grave concerns recently expressed by the Gambling Commission after tests on a sample of pubs in England revealed serious failures to stop children playing on 18+ pub gaming machines. You can read more about this in our […]

Keeping Crime out of Gambling conference: 22 January 2019

David Clifton is to moderate an AML Update panel session (to include the EU’s Fifth Money Laundering Directive) at the KnowNow Keeping Crime out of Gambling conference that will be held at Prospero House, 241 Borough High Street, London, SE1 1GA on 22 January 2019. His panellists (fuller details of whom can be found here) will include: Jon Duffy, Director of Corporate Assurance […]

Under-age gaming concerns move on to pub machines

The Gambling Commission has highlighted failures to stop children playing on 18+ pub gaming machines after tests on a sample of pubs in England have indicated that almost 90% failed to prevent children accessing Category C gaming machines that have a maximum stake of £1 and a maximum prize pay-out of £100. Children are not […]

Removal of unfair restrictions on customers withdrawing cash from gambling accounts

In an article for the latest edition of Online Gambling Lawyer entitled “Removal of unfair restrictions on customers withdrawing cash from gambling accounts” (that can be downloaded below), David Clifton: provides insight into the rationale behind the UK Competition and Markets Authority’s decision to extract from two online gambling operators (Progress Play Ltd and Jumpman Gaming Ltd) formal commitments to remove unfair […]

Collaborate and know your customers to make gambling safer

The Gambling Commission held its third annual Raising Standards conference yesterday. On this occasion, invitations were extended solely to Chief Executives and those who chair boards of directors of gambling companies licensed by the Commission. Reporting on yesterday’s conference under the heading “Collaborate and know your customers to make gambling safer”, the Commission has posted […]

Food for thought

In his article for this month’s “Legal” page for Pub & Bar Magazine entitled “Food for thought” (that can be downloaded below), David Clifton explains that the Department of Health & Social Care is running a ‘Mandating calorie labelling in the out-of-home sector’ consultation that will run until 7 December 2018. You can find out more about […]

38,000 self-excluders already registered with GAMSTOP

With this year’s Responsible Gambling Week drawing to a close tomorrow, it is encouraging to learn that 38,000 persons have so far registered with GamStop to self-exclude from online gambling. Commenting on this, Fiona Palmer, GamStop‘s CEO, has said: We’re very pleased with the response so far as the initial uptake proves there is clearly a […]