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Handle With Care

Well deserved or not, the British have a reputation for complaining. In his most recent article for iGaming Business entitled “Handle with care” (that can be downloaded below), David Clifton explains how the Gambling Commission says its B2C licence holders should deal with customer grievances now that its new complaints and disputes requirements and guidance have come into force […]

Concerned about under-age pub machine play?

David Clifton’s news item for entitled “Concerned about underage pub machine play?” (that you can download below) comments on the grave concerns recently expressed by the Gambling Commission after tests on a sample of pubs in England revealed serious failures to stop children playing on 18+ pub gaming machines. You can read more about this in our […]

Removal of unfair restrictions on customers withdrawing cash from gambling accounts

In an article for the latest edition of Online Gambling Lawyer entitled “Removal of unfair restrictions on customers withdrawing cash from gambling accounts” (that can be downloaded below), David Clifton: provides insight into the rationale behind the UK Competition and Markets Authority’s decision to extract from two online gambling operators (Progress Play Ltd and Jumpman Gaming Ltd) formal commitments to remove unfair […]

Food for thought

In his article for this month’s “Legal” page for Pub & Bar Magazine entitled “Food for thought” (that can be downloaded below), David Clifton explains that the Department of Health & Social Care is running a ‘Mandating calorie labelling in the out-of-home sector’ consultation that will run until 7 December 2018. You can find out more about […]

Video of David Clifton’s “UK Tax Hike” panel session published by

With the Guardian newspaper reporting today that that the UK government is set to delay until October 2019 implementation of its reduction of the maximum FOBTs stake from £100 to £2, “according to plans being drawn up for next week’s budget”,  prefaces Chancellor Philip Hammond’s Budget speech on Monday of next week 19 October by: describing “a […]

Don’t forget to read the new “Complaints & Disputes” guidance

Reflecting our website posting on the same subject yesterday, SBC News has today published a reminder from David Clifton to UK licensed B2C gambling operators not to forget to read the Gambling Commission’s new “Complaints and disputes: procedural, information provision and reporting requirements” guidance note that comes into effect on 31 October 2018 – the same day […]

Time to start a constructive gambling marketing & advertising debate?

In this month’s Licensing Expert article for SBC News entitled “Time to start a constructive gambling marketing & advertising debate?”, David Clifton: focuses on the recent speech by Gambling Commission’s Programme Director for Consumer Protection & Empowerment, Ian Angus, in which he called for “a proper and constructive debate about gambling marketing and advertising, including sponsorship arrangements […]

Is an advertising ban on the way in the UK?

David Clifton is interviewed for an eGaming Review Compliance article entitled “Is the UK heading for an advertising ban?” David answers the following questions: Is advertising of gambling and gambling-related products over-regulated? Are the complaints received by the regulators merely an ersatz way of the industry policing itself Should there be a mechanism for industry firms to report advertising […]

To vape or not to vape: that is the question

In her article for this month’s “Legal” page for Pub & Bar Magazine entitled “To vape or not to vape: that is the question” (that can be downloaded below), Suzanne Davies wonders whether a change in Government policy on e-cigarettes may affect pubs’ vaping rules. You will find in edition 110 of Pub & Bar the […]

Industry should expect “No Rationale” in quid pro quo tax game

David Clifton’s “UK Tax Hike” session at last week’s Betting on Sports conference (pictured below), focusing on the UK Government’s decision to increase remote gaming duty paid by online gaming operators, is reported by SBC News in an article entitled “Industry should expect ‘No Rationale’ in quid pro quo tax game” (that can be downloaded below). We have ourselves reported […]