Customer Interactions

David Clifton features in a KnowNow blog entitled “Customer Interactions” (that you can download below), published in advance of its Player Protection Forum event on 22 May 2019, that David will be chairing.

Registration details, as well as the agenda for the day, are available on the KnowNow website here. The following day (23 May 2019) at the same venue, KnowNow is holding a Player Protection Workshop, aimed at both remote and retail gambling operators, details of which can be found here.

More information on the Gambling Commission’s current consultation (running until 9 May 2019) in relation to the proposed customer interaction changes within its Licence Conditions and Codes of Practice can be found here.