Gambling Commission clarifies existing customer funds protection ratings information requirement

Gambling Commission_8Gambling operators licensed by the Gambling Commission must disclose information to customers about whether customer funds are protected, the level of such protection and the method by which this is achieved and follow the Commission’s published rating system in their disclosure to customers. By today 2 February 2015, the information had to be made available to the customer at the point of deposit (including the ratings category) and acknowledged by the customer before being allowed to deposit for the first time. In light of confusion on the part of operators, the Commission has now confirmed an extension until 28 February 2015 for the ratings information to be made available on deposit and acknowledged by all existing customers, where existing customers have previously been made aware of the ratings information through updated terms and conditions.