Archive | February, 2018

Watch the William Hill “2 Clear” ad and see what you think

There’s been a lot of industry media coverage today about the ASA ruling against William Hill Organisation Limited, upholding a complaint that had challenged whether William Hill had made sufficiently clear in a television advertisement a small-print condition that restricted its “2 Clear” 15% free bet bonus promotion solely to horse races which had at least six runners. The voiceover in […]

Gambling participation in 2017: behaviours, awareness and attitudes

The Gambling Commission has published the 2017 gambling participation and perceptions report, revealing the latest gambling consumer trends in Britain in terms of gambling participation rates, problem gambling estimates, online gambling behaviour, consumer awareness of gambling management tools and attitudes towards gambling (the last of which again shows diminishing trust in gambling, down now to 33% from 49% in […]

Scottish MUP for alcohol set at 50p

Scottish Health Secretary, Shona Robison, has today confirmed that the Scottish Government will recommend the minimum price per unit (“MUP”) of alcohol should be set at 50 pence. The decision was made following analysis of a public consultation (on which we previously reported, and which can be downloaded, here), and the recommended price will now […]

Are “Bet Now!” advertisements now prohibited?

David Clifton is quoted in an iGaming Business article by Scott Longley, entitled “It’s a shame about Ray”, about the new CAP guidance aimed at restricting “Bet Now” offers such as bet365’s long-running and hugely successful TV advertising campaigns. That article can be downloaded below. Our assessment of the position in relation to such advertisements is as follows: […]

Gambling Commission publishes “Customer Interaction” guidance for remote gambling operators

Coinciding with publication of (a) the William Hill Online Public Statement and (b) the RGA’s Behavioural Analytics Good Practice Guidelines, the Gambling Commission has published “Customer interaction – guidance for remote gambling operators” (that can be downloaded below). The Commission says that:“customer interaction describes how you identify people who may be experiencing, or at risk of […]

RGA publishes Behavioural Analytics Good Practice Guidelines

The RGA has today published Behavioural Analytics Good Practice Guidelines intended to help remote gambling operators when they are developing or purchasing systems and to enable them to recognise problematic online gambling behaviour and interact with identified customers to address the behaviours that are of concern and minimise gambling-related harm. It states on its website as follows: […]

William Hill this week …. Who will it be next week?

In an article for SBC News (that can be downloaded below), David Clifton draws attention to the lessons to be learned by the wider industry from this week’s £6.2 million financial penalty imposed by the Gambling Commission on William Hill Online for “systemic” failings in its AML and social responsibility processes.

UKHospitality formed out of ALMR and BHA merger

We reported last month on the proposed merger between the Association of Licensed Multiple Retailers (“ALMR”) and the British Hospitality Association (BHA”). On 21 February 2018, members of ALMR and BHA voted to merge in order to form UKHospitality. Kate Nicholls said following the vote: “The hospitality sector is at a critical point, with fantastic innovation, […]

Suzanne Davies obtains premises licence for Wasabi at Paddington Station

We are pleased to announce that Suzanne Davies has successfully negotiated away representations made by the Metropolitan Police, British Transport Police, the Environmental Health Department of Westminster City Council and two local residents’ associations in order to secure the grant of a premises licence under the Licensing Act 2003 for Wasabi Sushi & Bento at Paddington Station in London. […]