David Clifton and Suzanne Davies were present at a seminar entitled ‘Players want control – are we giving them enough?’ hosted by the All Parliamentary Betting & Gaming Group on 7 May 2019.
An SBC News article entitled “APBGG – There is no ‘one size fits all’ solution to to tackling problem gambling”, reporting on that seminar, can be downloaded below. It includes reference to the four panellists agreeing that more measures need to be put in place to ensure that players have enough control over their gambling.
In this respect, we reported in February this year on publication by The Senet Group of a qualitative independent research report entitled “In control: How to support safer gambling using a behaviour change approach”, which shows that people struggle to gamble safely unless they are in control while they are gambling. The research report examples of ways in which operators can actively help their customers stay in control of their gambling and ensure that operators don’t undermine their attempts to do so
UPDATE: You can also download below a subsequent SBC News article entitled “Wes Himes: RGA – An effective responsible gambling message starts with awareness” in which the CEO of the Remote Gambling Association (who spoke as a panellist at the APBGG seminar) expands on his contention that effectively delivering a responsible gambling message has to start with raising awareness among players and the wider industry.