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GamCare issues warning of gambling risks around Christmas time

GamCare’s gambling helpline advisers have warned of the Christmas risks around gambling. A GamCare website posting – accessible here – states as follows: We are asking people to look out for the signs that someone may be struggling with gambling over the Christmas period, and want to remind people about our live chat option for […]

Answer these self-check questions to avoid regulatory enforcement action by the Gambling Commission

As we did in relation to last year’s Gambling Commission Enforcement Report, we are setting out below all of the ‘good practice healthcheck’ questions arising from this year’s Enforcement Report (published today). With a view to saving themselves a lot of time, trouble and (potentially) money by conducting their own regulatory self-checks, we strongly recommend that […]

The Gambling Commission’s proposed customer interaction changes explained

As we reported yesterday, the Gambling Commission has launched a consultation on, amongst other things, planned changes to requirements within its Licence Conditions and Codes of Practice (“LCCP”) relating to customer interaction (i.e. Social Responsibility code provision 3.4.1 and Ordinary code provision 3.4.2). SR code provision 3.4.1 (applicable to all licences, except non-remote lottery, gaming machine technical, gambling […]

Don’t miss an extra hour of trade when BST ends

Sad news for all of us who prefer warmer weather and lighter evenings – two weeks tonight (at 2am Sunday 28 October 2018), British Summer Time comes to an end. Good news for late night operators though, because at that very same time the clocks go back one hour to 1am, meaning that licensed premises entitled to […]

Where will the Gambling Commission draw the line when enforcing tougher new advertising rules?

Fast approaching changes to the advertising and marketing provisions of the Gambling Commission’s Licence Conditions & Codes of Practice (“LCCP”) will mean that operators licensed by the Commission who breach advertising rules will face tougher enforcement action. With this in mind, it is worth noting an interesting ruling by the Advertising Standards Authority (“ASA”) published on its website yesterday. […]

How to avoid regulatory enforcement action by the Gambling Commission

We reported yesterday on publication by the Gambling Commission of its first ever report into enforcement action that it has taken against operators over the past year. That report highlights the Commission’s current major regulatory concerns: Anti-money laundering Customer interaction Self-exclusion Unfair terms and practices Marketing and advertising Illegal gambling In relation to the first five of the above items, […]

We can help gambling operators facing AML and SR issues and investigations

Today’s announcement of a £2million penalty package being imposed on 32Red for anti-money laundering (“AML”) and social responsibility (“SR”) failings underlines yet again the Gambling Commission’s frustration that gambling operators have still not learned from the failings of others in these respects as recorded in public statements dating back to 2013. We have very considerable […]